For purchases from Microsoft Store, contact Microsoft Store Sales and Support with your Microsoft Account information and any other information requested by a representative. Customer is eligible only if price of the purchased product is reduced during the Offer Period and in stock. Excludes Surface Hub, HoloLens, and Windows DevKit. Price Promise: Valid on purchases of physical products made at Microsoft Store online with a valid Microsoft Account and at Microsoft Experience Centers in select markets for 60 days from the date the customer receives the product (“Offer Period”).For purchases made at a Microsoft Experience Center, see receipt for more information. For purchases made at Microsoft Store, see applicable Microsoft Terms of Sale for more information.
Limit 5 product returns per eligible customer purchase. Return process must be started within 60 days after customer receives the product.